Terms and Conditions

“We” and “us” refers to MullumJoinery Wood & Metal Pty Ltd (MWM) and Legacy of the Antipodes (LOTA), ABN 93615778400. “You” and “your” refers to any client and/or agents acting on behalf of the client.

Financials

Progress payments includes:
1. 50% of in-house materials and manufacturing costs, deposit, time spent quoting and preparing your job. 100% for any costs associated with sub-contracted tradespeople (due upon confirmation of booking). This is non-refundable.
2. 50% of in-house materials and manufacturing costs (due upon completion of in-house manufacturing and prior to delivery).
3. 100% of delivery costs (if applicable, due following delivery on-site).
4. 100% of installation costs based on hourly rate + any extra costs for changes (if applicable, due upon completion of installation).
5. the abovementioned payments may be subject to further division over time-based instalments, (e.g., weekly) if we consider it a large-scale job.
When the quote is accepted online using our accounting software’s instructions which will be emailed to you, we will send you the first invoice relating to the payment of this deposit which include our payment options. Materials will be ordered for your job following receipt of deposit payment.
All payments are due upon receipt. Interest on late payments will be charged at: 7-14 days: 10%; 15 to 30 days: 15%; beyond 30 days: 20%. All goods remain the property of us until paid for in full. Additional fees may also apply.
Unless otherwise stated in quote, prices do not include:
- other trades: e.g. carpentry, tiling/splashbacks, electricity or plumbing;
- overtime, loading or penalty rates;
- installation or delivery; or
- appliances, hardware or installation of integrated appliances.

Completed Works

Your signature is required upon receiving goods to ensure they are in good working order and to specification at time of agreeing to quote.

Collecting Goods

Collection is available by advance booking once payments have cleared. Bookings can be made Tuesday to Friday between 9.00am – 4.00pm (excluding public holidays and weekends).
If goods are being collected, they need to be collected from within seven days of the notified date. Following these seven days, if goods haven’t been picked up in full, we will charge a storage fee at a rate of $100/week incl GST.

Installation

If premise is not ready for installation of job on the mutually agreed date, we will either:

Deliver goods to premises if there is appropriate storage available. We will return on a suitable date to complete installation. We cannot be held responsible for the repair or replacement costs if stored goods are damaged during storage period; or
Store related goods at our workshops at a rate of $100/week incl GST until a suitable installation date is organised.

Reasons why premises may not be ready for installation may include:

Other tradesmen not completing their required part(s) in a timely manner;
Obstruction and/or deemed unsafe conditions to access, egress, or work on site;
Adverse weather, site or road conditions;
Any restrictions relating to pandemics;
Changed or inaccurately provided information by any party relating to: site plans, measurements and/or other fittings located at the premises; and/or

We cannot be held responsible for any delays outside of our scope of work.

Variations

Variations to quoted work will incur additional costs at a basic hourly rate of $90 + GST, plus any costs of associated materials.

Promotion

You agree to give us publishing rights for any photographs or videos taken at our workshop or onsite. These photos will only be used for marketing materials.

Development, Strata, Construction and Building Approvals

Where applicable, you are responsible for all planning approvals with government departments, body corporate, landlords, and/or other regulatory bodies before commencement of work.
Any amendments to quotes or drawings that need to adhere to regulations or codes will be charged on an hourly rate.

Cancellations

If your project is cancelled by you, the invoice which covers the cost of materials is non-refundable.
If your project has commenced, we will send a final invoice for the number of hours spent working on your job plus any outstanding materials costs.

Change of Terms

We reserve the right to change the terms and conditions from time to time to reflect changes to the law or changes to our services. We request that customers review the terms on a regular basis.